Subscriptions (currently closed) to our Mboxes(tm) Internet Email Mailboxes

Update 21 Nov 2005
As of late 19 Nov 2005 we moved to a much larger server. Newly-arriving email is going into the new mailboxes. There are Virus filters and SPAM filters (set at medium-sensitivity) already activated.

We now have web-browser access to our email mailboxes (WebMail), both for reading, composing, and sending email. We have wanted to add this feature for some time.

Since there are so many free email services, Mboxes is no longer a viable business, but we continue to maintain mailboxes for our current customers. However, new subscriptions are (for now) closed. Special circumstances will be considered.

For several days users will continue to be able to GET their old email off the old server. Use oldpop.mboxes.com for the location of the POP server instead of the now-obsolete mail.mboxes.com or mail.v-image.com locations.

There is also a new SMTP server, for sending email, if needed. Usually, your ISP already provides you with such a sending-email (SMTP) server.

Users who have not received instructions about accessing their new mailbox (the same email address) at the new POP server should contact us quickly.

GET HELP: If you need help, email the garyg99 mailbox at Mboxes.com and be sure to include the word Mboxes in the subject line. Since an email "reply" to an Mboxes.com email would go to your new mailbox (which you do not know how to access), be sure to include another email address where you can receive an emailed response (or, in the USA, in lower 48 states, a phone number and a good time to call).

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Previously ... SUCCESS: The new Email Server is wonderfully successful, with no problems reported so far.

SPAM DOWN: The SMTP server is blocking virtually all SPAM messages. My own SPAM load dropped by more than 99 percent.

NOTE: The Mboxes mailbox names no longer have the added .mb suffix (added to the user address). Also, please do not create addresses with a period in the user address, but use an underscore instead (if you desire such punctuation in your email address).

NOTE: All of the administrative mailboxes were closed (sales, billing, test, etc.) due to lack of serious use. However, I am now considering re-opening the test mailbox.

Mboxes(tm) "Domain-Mail" Special Offer:

You might have (or want to get) a domain name of your own. You might host a "company" site and want more Email mailboxes. Your site provider might include only one real mailbox, and you want more (or many) mailboxes - at a reasonable cost! Our regular Custom-Domain Email Rates are usually flexible enough to give you the Email service that you want.

But, for a limited time, check out our Domain-Mail Special Offer.

For a New Subscriber having Trouble - Most Common Problems:

• POP Account Name Setup: When getting your Email (for example, Email sent to ABCD@mboxes.com), the full POP3 account name for the Mboxes mailbox ABCD is ABCD.MB@mail.mboxes.com ... some people forget to add the .MB part. The POP3 server is at mail.mboxes.com and the account is ABCD.MB (caps are not significant).

• Incorrect Password: Although caps are not significant in the Email address, they are significant in the password (the password TT37xx is not the same as tt37xx).

• Return Address: For the Mboxes mailbox ABCD, one would normally use ABCD@mboxes.com as the return address (not ABCD.MB@mboxes.com). The world should know you as ABCD ... without the .MB part. Only you need to know and use the .MB part, when getting your Email from your mailbox.

• A test Mailbox is available: You may want to test your software by using the Mboxes test mailbox ... by sending Email to test@mboxes.com and getting that Email from test.mb@mail.mboxes.com (with the password test).

• Asking for Setup Help: You might need futrther help. Most of our users find sufficient information here on-line, but some have special problems, sometimes with unusual software. Usually, you can Email Sales@mboxes.com and we try to reply in a day or two.

  If you do not have an email address to reply to, try to ask a friend to send your request and get our reply. If you need us to call you, please indicate that we may call you collect. The small fee we charge does not cover the cost of telephone calls.

• One user reports that Microsoft Internet Explorer (IE 4.0) appears to be incompatible with the mboxes configuration forms (at mboxes.com:90). However, Netscape appears to work well.

  We are unable to change the forms handling at this time, since they are part of an entire mail-handling software package.

Mboxes Systems Status - 19 June 2000 Update

• Although our server was not "down" this morning, it and the mboxes system were unavailable because our upstream connection "lost" us. We had no way of telling how long it would take them to "find" us again. They re-established the routing to our link at about 10 AM California time.

  Sorry for the inconvenience. We have not had any other problems with the present upstream connection since we started using it.

• Our servers have been using some new software since 15 April 2000. Everything seems to be going well - no problems reported.

  If you notice anything that we should know about, please email me at garyg@wwwsite.com ... Thanks.

• Our new Email Filter is in place and working well:

  We experienced some significant unauthorized use of our SMTP server to send or relay email. Now that we have closed the relay, apparently those people have gone elsewhere. That should help performance somewhat.

  You should GET your email from your mailbox, and SEND your email through the SMTP server of your ISP. If you think that you need to use our SMTP for SENDING anything, please let me know, at Filter@wwwsite.com

• If you wish to be notified of significant system status changes by email, please send an email to NotifyMe@wwwsite.com with your mboxes email mailbox name in the subject line and your alternate email address in the body of the message.

• First Virtual discontinued their processing of credit card transactions in August 1998. We relied upon their economical processing to accept credit card payments for Mboxes subscriptions. Anticipating their shutdown, we have removed our credit card payment option.

  Until we find a suitable (economical) alternative, we will not be able to accept credit card payments - Sorry.

• There are no other known problems with our Email system itself at this time. Please let us know at Sales at Mboxes or at Mboxes Administration if you have problems with your Email, or suggestions. Thanks for your continued patronage.
• The Subscription system has no known problems at this time.

  However, there is one inconvenience:
  To extend your subscription, it is currently necessary to extend BEFORE your current subscription runs out. After that time, the subscription system acts like your mailbox does not exist. However, your mailbox is still alive and well, and you will need to contact us at Sales at Mboxes or Mboxes Administration to send a payment and have us manually extend your subscription.

• If you detect any problems not mentioned above, please Let us Know. We will try to update this section when there are significant changes. Thanks for your patience and help.

Check out our very low fees and great Group Discounts.

About our Email Mailbox Service, with a "Lifetime URL(tm)":

We offer you an inexpensive method to have a "Lifetime Email Address(tm)" and a "Lifetime URL(tm)" (Web Site address) on the Internet. When you move, change schools, or otherwise change your access provider, you typically lose both your Mailbox address and your Web Site address (URL). With our <Your.Name@mboxes.com> address, you no longer need to tell everyone that you have moved ... again. In addition, we provide you with some very powerful control features for your Mailbox - via your forms-capable browser (see Features below).

Why use Mboxes(tm) instead of some other service?

How does the Mboxes Email system work?

• How others send Email to you.
• How you send Email to others.
• How you get your Email.
• Testing Mboxes Email Services.
• Email Forwarding - how it works.
• Auto Reply - how it works.

See our Frequently Asked Questions (FAQ), Page 1.
See our Frequently Asked Questions, Page 2.
See our Help and Glossary.

How to Configure Eudora Light for Mboxes(tm).
How to Configure Pegasus for Mboxes(tm).

If you need to obtain Email Client software, you might try:

• Eudora Light, available free from Qualcomm
• Pegasus 2.55, available free from Pegasus Mail
• A source of software is TuCows.com
• Another source is Download.com

Alphabetical list of Countries, with Country Codes.
Look up Phone area codes and country codes at 555-1212.com.

If you know of other good, similar services from your own experience, have experienced or heard positive (or negative) things about a similar service, or have any comments to offer, please let us know via Email.

Features of Mboxes(tm) Services:

• You get a "Lifetime Email Address(tm)".
• You get a fully-featured Email Mailbox.
• You get a "Lifetime URL(tm)" - a "perpetual" Web Site Address.
• All included in one very low cost Subscription.
• Great Group Discounts are available!
• Use your favorite Email client program - one you know and trust.
• If you wish, Forward your Mboxes(tm) Email to any other Email address.
• Compose and Enable an Auto-Response to your incoming Mboxes(tm) messages - perhaps something like "I am on safari now, but I will read my mail about 30 Aug".
• You may use a "Lifetime URL(tm)" to "auto-link" to your current Web Site.
• You may Control your own Mboxes(tm) Mailbox with any forms-capable browser. Even change your Mailbox Access Password whenever you want extra security.
• We can Run a Private Maillist for you, if you wish.
• Entire Web Sites and other services by request.

Note of Caution:

Please note that, with enough effort, others might be able to see your Internet messages or your passwords. We do not read your mail, but there might be others who do not believe in your right to privacy. It is best to choose an Mailbox Access Password that is an unusual combination of letters and numbers, not any single word, date, etc. There are programs that can try every word in the dictionary and many "common" passwords (like "openme").

The Mboxes(tm) Mailbox Services

Request a New Mailbox and Subscription:

• First, please be sure to read and agree with our Terms and Conditions before subscribing.
• Then, you may request a New Mailbox Subscription (check our Fees).

  If you do not wish to risk the subscription fee to try our Mboxes Email mailbox service, you may subscribe (choose to pay by check) and then delay sending us your payment for a few weeks while you have time to try out our service. Then, please send your check promptly, or let us know why our service does not meet your needs - and we will close your mailbox. Please do not abuse this privilage. We do reserve the right to wait for payment, or refuse service to anyone.

  IMPORTANT NOTE: Please make sure that you successfully complete the entire Subscription Process! You will get instructions on how to use your new mailbox at the end. If you give us a valid "Other Email Address", we will Email you a confirmation of your Subscription.

  Two people have had some sort of trouble Subscribing, and they apparently thought that they had a mailbox when they did not. If you experience trouble, please let us know immediately.

  The "Mailbox name" you choose may already be taken. If so, you will be informed as you Request the Mailbox.

A substantial discount is available for members of selected groups!.

For those with an Active Mailbox (and Mailbox Access Password):

• Configure your Mailbox You may use this convenient form to change your Mailbox Access Password, set a Forwarding Email address, or set up Auto-Replies to any incoming messages. If you cannot login, the mailbox might not be activated yet. Remember: Add the ".MB" suffix to your mailbox address to make the "user name" that is required for login.

For those with a Current Subscription (and Subscription Password):

• Get someone to sign up (and pay) for a new Mboxes Subscription and have them let us know that you were responsible, and we'll add a free month to your subscription.

• Is your Subscription Activated? We are moving toward automating the creation of mailboxes, so that they will be available to you "soon" after submitting your request. However, we do reserve the right to wait for the initial payment for your subscription. Shortly after its Creation, your new mailbox will usually be Activated and available for you to use.

  Note: If your subscription has expired, this payment status will not be available to you.

• Modify your Subscription Information when your Other Email Address changes.
  You may also update your phone number, postal address, or your current Web Site URL (to use our Mboxes(tm) "Lifetime URL(tm)" auto-link feature).

• Extend your Mailbox Subscription (check our Fees),
  or just check your Subscription's Expiration Date.

  NOTE: To extend your subscription, it is currently necessary to extend BEFORE your current subscription runs out. After that time, the subscription system acts like your mailbox does not exist. However, your mailbox is still alive and well, and you will need to contact us at Sales at Mboxes or Mboxes Administration to send a payment and have us manually extend your subscription.

• Cancel your Mailbox Subscription.
  Sorry, no refunds on paid subscriptions unless the unused term is over one year (**).

Contact us via Email:

• Sales or Marketing questions: Sales@mboxes.com
• Technical questions: Support@mboxes.com
• Billing questions: Billing@mboxes.com
• Competitor information: Competition@mboxes.com
• Other, or just need help: Help@mboxes.com

Other Information or Ideas:

• Suggestion: Send an Email message to someone who you think would like to know about the "Lifetime Email Address(tm)" and "Lifetime URL(tm)" that we provide.

Related Links and References

Thanks for your use of this service.
If you are pleased, tell others. If not, please tell us.

Last revised 21 Nov 2005, © Copyright (C) VIPS, 1999. All rights reserved.